Terms of Service
Last Updated: August 22, 2026
Welcome to LuxinCar. These Terms of Service govern your use of the LuxinCar website and your purchase of products through our online store.
By accessing our website or placing an order with LuxinCar, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.
1. About LuxinCar
LuxinCar is an online retailer offering car perfumes, fragrances, and related automotive fragrance products to customers in India.
Throughout these Terms, the words “LuxinCar,” “we,” “us,” and “our” refer to LuxinCar. The words “you” and “your” refer to the person using our website or placing an order.
2. Use of Our Website
By using our website, you agree that:
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You will provide accurate and complete information when placing an order.
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You will not use our website for unlawful or fraudulent purposes.
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You will not attempt to interfere with the operation or security of our website.
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You will not reproduce, copy, distribute, or commercially use our website content without our permission.
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, fragrance information, prices, and other details displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device or screen settings.
Fragrance preferences are subjective. The actual experience of a fragrance may vary from person to person.
LuxinCar reserves the right to modify product descriptions, packaging, designs, fragrances, or availability where reasonably necessary.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative, provide an appropriate resolution, or issue a refund for the unavailable product.
5. Pricing
All product prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change prices at any time. Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.
Shipping charges, where applicable, will be displayed at checkout.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing your order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.
An order is considered accepted once LuxinCar has confirmed the order and/or dispatched the products.
We reserve the right to cancel or decline an order in circumstances including:
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Product unavailability
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Incorrect pricing caused by a technical or system error
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Suspected fraudulent activity
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Incorrect or incomplete customer information
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Delivery restrictions
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Other circumstances that prevent us from fulfilling the order
If we cancel an order for which payment has already been received, the applicable amount will be refunded.
7. Payments
Payments may be made using the payment methods available at checkout.
You agree to provide valid and accurate payment information.
LuxinCar does not directly store sensitive payment information such as complete card details where payment processing is handled by third-party payment providers.
Payment transactions may be subject to the terms and conditions of the relevant payment provider.
8. Shipping and Delivery
We currently ship to eligible addresses across India.
Estimated delivery times and shipping information are provided in our Shipping Policy.
Delivery dates are estimates and are not guaranteed. Delays may occur because of courier operations, weather, public holidays, high order volumes, incorrect address information, or circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information.
9. Returns, Refunds and Exchanges
Returns, refunds, cancellations, and exchanges are governed by our Refund & Return Policy.
By purchasing from LuxinCar, you agree to follow the applicable requirements and procedures outlined in that policy.
Nothing in our policies is intended to limit any rights available to consumers under applicable Indian law.
10. Fragrance Products
LuxinCar products are intended for their stated automotive fragrance use.
Customers should follow any instructions, warnings, and usage recommendations provided with the product.
Do not ingest fragrance products or use them in ways other than their intended purpose.
Keep fragrance products away from children and pets and avoid unnecessary contact with eyes, skin, or sensitive surfaces.
LuxinCar is not responsible for damage resulting from improper use, misuse, modification, or failure to follow product instructions.
11. Intellectual Property
All content on the LuxinCar website, including but not limited to:
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Logos
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Brand names
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Product images
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Product descriptions
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Graphics
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Website design
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Text
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Videos
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Marketing materials
is owned by or licensed to LuxinCar and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.
12. User Reviews and Content
If you submit a review, photograph, comment, testimonial, or other content to LuxinCar, you agree that the content is your own and does not violate the rights of another person.
By submitting content, you grant LuxinCar permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, where permitted by law.
We reserve the right to remove content that is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.
13. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics providers, advertising platforms, and other service providers.
Your use of such services may also be subject to the terms and policies of those third parties.
LuxinCar is not responsible for the independent policies or actions of third-party service providers.
14. Limitation of Liability
To the extent permitted by applicable law, LuxinCar will not be responsible for losses arising from misuse of our products, unauthorised modifications, incorrect use, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law.
15. Privacy
Your use of our website and the information you provide to us is also governed by our Privacy Policy.
We may collect and use personal information necessary to process orders, provide customer support, process payments, arrange delivery, and operate our website in accordance with applicable laws and our Privacy Policy.
16. Changes to These Terms
LuxinCar may update these Terms of Service from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms or your use of the LuxinCar website shall be subject to the applicable courts and legal authorities in India.
18. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
LuxinCar
Email: support@luxincar.com
Website: www.luxincar.com
Please include your order number where applicable so that we can assist you efficiently.